Neighbors Credit Union

Assistant Branch Manager

US-MO-Manchester
4 weeks ago
Job ID
2017-1239
# of Openings
1
Category
Management

Overview

Are you looking for a leadership position in retail banking where you will use and hone your banking operations and customer service skills? Are you enthusiastic, flexible and seeking an opportunity at a growing mid-size financial institution to advance your career into middle-management?

 

Who you are:

Experienced in customer service and sales, you are seeking an opportunity to expand your knowledge and experience in products, service delivery, operations and supervisory skills. As the Assistant Branch Manager at our brand new, high-tech Ellisville branch, you will assist in establishing the team and growing the customer base for this new footprint.

 

Who we are:

Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St. Louis. Here our employees have a simple purpose: to provide awesome member experiences. At Neighbors Credit Union, you will be part of a team that always puts people before profits.

 

Our Mission:

Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Responsibilities

As a successful Assistant Branch Manager you will:

  • Build trusting relationships with our member
  • Assists and educates members on the use of all electronic service delivery channels offered both in the branch and through their personal devices.
  • Serves on a small team in an electronically advanced branch.  Fulfills multiple roles requiring multiple skill sets and broad knowledge base to ensure members are served.
  • Uncover member needs and match the right product
  • Create a positive experience with every member contact
  • Share expert product knowledge and educate customers on use
  • Investigate sales opportunities in person and by phone
  • Provide direction, training and supervision to the Member Service and Teller Department
  • Assists with all daily operations of the branch including opening, closing, balance or maintenance of ITM/ATM machines, and all other branch operations
  • Develop employees through training and coaching while providing direction and supervision to all branch staff
  • Serve as a role model for your associates
  • Work with the branch manager to improve our business
  • Be recognized for your “extra mile” efforts

Qualifications

  • Previous experience in management or as an assistant or branch manager is preferred.
  • Comfortable with technology.  Regularly uses online banking for personal banking.  Possesses advanced skills in the usage of mobile and tablet/iPad devices.
  • Total compensation includes competitive base pay, monthly incentives, medical, dental, 401(k) with matching contributions, vacation time, sick time and personal time, paid holidays and life insurance.
  • Salary range for the Assistant Branch Manager is $36,000 to $45,800 per year.

If you are a person who finds satisfaction in helping individuals and families fulfill their hopes and live their dreams, then joining the team at Neighbors Credit Union will be rewarding for you.  Here you belong!

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